Senior Operations Manager – Valet Services
CountryUnited Arab Emirates
Job typePermanent
LocationAbu Dhabi Municipality
SpecialismOperations Manager
Closing date13 Aug 2025
Location: Abu Dhabi, UAE
The role: We are seeking a highly organized and experienced Senior Operations Manager to oversee the day-to-day valet operations across Abu Dhabi and potentially wider GCC sites. This role ensures operational efficiency, staff performance, and service quality across a large-scale hospitality portfolio.
Key Responsibilities
The role: We are seeking a highly organized and experienced Senior Operations Manager to oversee the day-to-day valet operations across Abu Dhabi and potentially wider GCC sites. This role ensures operational efficiency, staff performance, and service quality across a large-scale hospitality portfolio.
Key Responsibilities
- Manage valet services across multiple hotel and commercial sites, ensuring smooth, efficient, and safe operations.
- Supervise and support team leads and site supervisors, ensuring staff are trained, scheduled, and performing to standard.
- Act as the operational point of contact for clients, addressing service issues and ensuring satisfaction.
- Track KPIs, conduct audits, and implement improvements to enhance service delivery and operational efficiency.
- Ensure adherence to company policies, local regulations, and safety protocols across all sites
Qualifications
- Minimum 5 years of experience in operations or hospitality management.
- Valet-specific experience preferred but not required.
- Valid UAE driving license required.
- Highly organized and capable of managing large teams.
- Strong multitasking and problem-solving skills.