Head Service Attendant

The Head Service Attendant supervises a team responsible for delivering high standards of cleanliness and customer service in public or hospitality environments. They ensure service attendants perform duties efficiently, handle guest requests, and maintain operational standards. The role also involves scheduling, training, and reporting to management.

Key Responsibilities:

• Supervise and train service attendants
• Monitor service quality and address performance issues
• Coordinate daily cleaning and maintenance tasks
• Respond to guest inquiries and special requests
• Maintain inventory of cleaning and service supplies
• Prepare reports and communicate with management